DAY 47

Still not feeling well at all & hoping to be fit & normal soon. I even try to be normal but some of us don’t even try & one of them is our good friend the WASA (Water and Sanitation Agency).

I made an online complain on 8th of this month as they have given an option to track it online as well. I kept tracking it for 4 days & find nothing updated on it. So I sent them an email which started something like this. NO! Infect it is this:

Complaint No. : 17471

I logged a complain on 08/06/2009 & still no updated? You call this a service? Do you actually believe that you are even providing any service? what kind of a service is this that you don't even care if there is any complain pending for the past four days. You don't even have time to update any status on a complain? What are you people upto? Where are you wasting your time? Why are you playing all this drama if you don't even work on a complain. Throw this site into garbage and keep sleeping...

WHAT KIND OF SERVICE THIS IS ???????????????????????????????

One of the most stupid service I came across in this country.

With no regards too you people or to your service,

So the next day I got the following reply:

AOA

We really apologize for the inconvenience which you have faced please
mail us your contact number so that your problem can be heard and
solved immediately.

Thank you

Regards

WASA / RDA

So I send them my contact number & again waited for 4 more days & as usual nothing from them so this is what I wrote them:

NOW WHAT HAPPENED ????????

You did not call. Why did you even bother to email and apologize when you don't want to do anything. For a minute I thought I got someone who will be able to help but now I can easily feel that you all are nothing but useless people.

It's now been 10 days and nothing has been done. Fantastic service. I would say bullshit service.

Just few minutes after that I received a call from them & the person said to me that they have been receiving discouraging emails from me & they always try their best. They did forward my complain to the concern department & yet I am abusing them. This is not fair as they are trying to work so hard. Guess what I asked him. I just asked him how hard were you trying for the past 14 days to resolve one single complain. He said we receive so many complains daily. I asked him how many people in Pakistan communicate with you via internet. Half of the nation is illiterate & he wanted me to encourage him for such a great service. Would you?????

Kindly note that do not copy any part of the email as it is under my copyright. I wonder why they call it copyright. Do they give rights to copy?? I don't know weather they give rights or not but I am not giving it...